Privacy and Cookie Policy

At NOSBAAN, confidentiality and security are not just policies; they are our core values. We are dedicated to safeguarding the privacy of our customers' personal data at all times. Our commitment extends to collecting only essential information—no more, no less.

Below, you'll find detailed information about the personal data we collect, how we process it, and your rights regarding that data.

Who is the data controller?

The data controller is NOSBAAN, a brand owned by P&A PROPERTIES CO., LTD., a company registered in Thailand. Our registration number is 0105566148572, and our registered address is 1687/1 Phahonyothin Road, 2nd Floor, Chatuchak, Bangkok 10900.

Definitions

  • Website: Refers to nosbaan.com, book.nosbaan.com, and their subdomains.

  • Customer: Any natural or legal person who contracts the services of NOSBAAN.

  • Personal Data: Any information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.

  • Services: The hospitality services provided by NOSBAAN, as described on the Website.

  • User(s): Any visitor to the website and/or individual who contacts us through our website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

Log Files

NOSBAAN follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, NOSBAAN uses ‘cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

CCPA Privacy Policy (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Privacy Policy (Data Protection Rights)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

NOSBAAN does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.


Integrating a section on cookie consent into your privacy policy is a crucial step for compliance, especially when dealing with international customers. Here's how you could incorporate a cookie consent notice into your existing privacy policy framework:

Cookie Consent

In adherence to international data protection and privacy regulations, NOSBAAN seeks your consent for cookie usage on our websites, nosbaan.com and book.nosbaan.com. Cookies are small data files stored on your device that help improve your website experience, allowing us to:

  • Enhance Website Performance: Cookies enable us to monitor and optimize website functionality and speed.

  • Personalize User Experience: We use cookies to remember your preferences and repeat visits, ensuring a customized experience.

  • Understand Website Interactions: Through analytics cookies, we analyze how you use our website, which helps us to make informed improvements.

  • Marketing and Advertisement: With your consent, cookies may be used to show you relevant advertising on and off our website.

Your Consent: By clicking "Accept" on our cookie consent banner, you agree to the storing of cookies on your device. Our cookie consent mechanism provides you with the flexibility to accept all cookies, reject non-essential cookies, or customize your cookie preferences.

Managing Cookies: You have the right to change your cookie preferences at any time by accessing the cookie settings on your web browser through their settings preferences. However, disabling cookies may affect the functionality and features of our website.

Third-Party Services

To deliver the best possible experience on our website and manage our rental properties effectively, NOSBAAN utilizes third-party services, including Squarespace for our website hosting and design, and Hostaway for property management software. These platforms are trusted for their robust security measures and commitment to user privacy.

Data Handling by Third-Parties:

  • Squarespace: As our website platform, Squarespace may collect and process information about your interaction with our site, including usage data and cookies, to help us understand and improve visitor experiences. Squarespace maintains its own privacy policy, detailing how they handle data.

  • Hostaway: For managing bookings and accommodations, we rely on Hostaway, which processes booking information and personal details required for the reservation. Hostaway’s privacy practices are outlined in their privacy policy available.

Please be aware that these third-party services operate independently from NOSBAAN, and their use of your information is governed by their respective privacy policies. We encourage you to review these policies to better understand how your data is handled by these platforms.

NOSBAAN ensures that our partnerships with third-party services are aligned with our commitment to protect your privacy. We choose partners who prioritize data protection and comply with applicable privacy laws and standards.

Third-party Links

Our website may contain links to external websites that are not operated by NOSBAAN. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

We strongly advise you to review the Privacy Policy of every site you visit. Our Privacy Policy applies only to the personal information collected by NOSBAAN and does not cover any information collected by third-party sites linked to or from our website.

This disclaimer is intended to inform you about the potential sharing of your information with third-party websites and encourage responsible browsing. We aim to only link to reputable sites that uphold privacy standards; however, the dynamic nature of the internet means that the privacy practices of these third parties can change, and thus, should be reviewed periodically.

Changes to the Privacy Policy

NOSBAAN reserves the right to modify or update this Privacy Policy at our discretion. We understand the importance of privacy and aim to ensure our practices align with the best interests of our users and compliance requirements. We encourage you to review this policy periodically for any changes.

Date of Last Modification: 13.03.2024